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Hurricane Policy

Our Booking and Cancelation Policies In Effect During Hurricane Season


Hurricane Policy

Hurricane Policy: If a hurricane warning is issued by the National Hurricane Center for the Orlando area within 7 days of your scheduled arrival date, you may call the hotel in advance to reschedule or cancel your reservation without any cancellation or change fees. If your reservation was made through third-party suppliers — such as airlines, online travel websites, travel agencies, etc—you may be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. *A hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone in which the maximum sustained surface wind is 74 mph (64 knots) or greater.

Sheraton Lake Buena Vista Resort

12205 S Apopka Vineland Rd
Orlando, FL 32836 USA

Main: 407-239-0444
Toll Free: 1-800-325-3535

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Event Calendar

January 13 - February 20, 2017

Epcot International Festival of the Arts

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